11th Wing BAFB

Bolling offers a variety of places to eat, depending on tastes and the time of day. The Bolling Club, Potomac Lanes Bowling Center snack bar, Pettini’s FamilyRestaurant, and the Slip Inn (adjacent to the base marina) offer a delicious variety for just about anyone’s appetite.

Travel

Manassas Travel provides a convenient way to arrange government travel when on official business. Located in Bldg. 13, Room 116B on Brookley Avenue, this officeprovides all the resources needed for official travel. Theoffice is open Monday through Friday.

Community Development

Community development initiatives are best described by example. Typically, they are collaborative efforts between the 11th Services Division’s community programs office and other base agencies and organizations. The primaryexample is the Bolling town hall meetings, chaired by the 11th Mission Support Group commander. All personnel who live and work on Bolling are invited and encouraged to attend this event to obtain informational briefings and raise issues and concerns with senior leaders.

Medical Services

The 579th Medical Group provides premier medical and dental care for enrolled beneficiaries in the National Capital Region. The Bolling Clinic is located on the first floor of Bldg. 1300 and has a staff of providers specializing in family medicine and flight medicine. Services include well-baby appointments, pediatrics, women’s health, optometry, family advocacy, substance abuse control programs, force health protection, immunizations, health promotions, public health, laboratory, radiology and pharmacy.

Other military medical facilities in the area includeWalter Reed Army Medical Center in Washington, D.C.; the National Naval Medical Center, Bethesda, Md.; DeWitt Army Hospital, Fort Belvoir, Va.; 79th Medical Group,Malcolm Grow Medical Center, Andrews AFB, Md.; Fort McNair’s Health Clinic, Washington, D.C.; Andrew Rader Army Health Clinic, Fort Myer, Va.; and the medicalfacility at Quantico, Va. A TRICARE Service Center is also located in Building 1300. Staff members there can answer questions regarding enrollment and eligibility.

Dental Services

The 579th Dental Squadron, located on the second floor of Building 1300, provides comprehensive dental care for active duty personnel assigned to Bolling and the Washington metropolitan area.

Dental urgent or acute care is made by appointment. On holidays and after-duty hours, emergency care is available through the 79th Medical Wing at Andrews AFB, Md.

Dental care for all non-active duty beneficiaries is extremely limited, therefore all non-active duty patients should select a civilian dentist to provide ongoing dental care. Active duty family members should participate in the TRICARE Dental Program, which now provides expanded benefits for comprehensive and specialty care by participating civilian dentists. Access to information about the TRICARE Dental Program is available online at: http:⁄⁄www.tricaredentalprogram.com⁄tdptws⁄home.jsp.

Child Development Center

Children, ages six weeks to 5 years, can receivefull-time weekly care at one of two child development centers located on Bolling. Children go on the waiting list based on priority, request date and the child’s age. Rooms for infants, pre-toddlers, toddlers, 3-year-olds and 4-year-olds are available. In addition, there are licensedfamily day-care providers in base housing who canaccommodate full-time care. The family childcare office is located in the Arts and Crafts Center, Bldg. 4472.

School Bus transportation Program

Children residing on Bolling and in the adjacent Navy Bellevue housing community attend a variety of public schools as well as private schools in the local area. Aspecific informational guidebook and other associatedliterature on schools for those who reside on base can be obtained through the community programs office located in the Arts and Crafts Building. It is highly encouraged that you request your sponsor to include this informationin your welcome package, if you’re planning to live on base.

You may also e-mail a request to: communityprograms@bolling.air force.mil or call the office at (202) 404-7710 or DSN 754-7710, and a package will be sent to you. You will need to provide your name and grade,daytime phone number, mailing address, PCS date and the grades your children will be in upon arrival toBolling.

Because there are literally thousands of public and private schools within the commuting radius of Bolling in the D.C. metropolitan area, the community programs office has specific information for only those schools that are in the base school bus transportation program.

Chapel Services

The chapel center is the hub of base-level chaplainservice activities, such as care counseling, unit visitation, worship, religious education and specialized ministries. The chapel holds Catholic services, including weekday and weekend Masses, Rite of Reconciliation and religious education, and Protestant services including liturgicalworship, traditional worship, gospel and contemporary praise service. Protestant religious education includesSunday school, children’s church, Bible studies and special events. Also, each of the worship services providesopportunities to participate in a music ministry.

Bolling is a Recycling Community

The 11th Wing is committed to leadership andexcellence in the protection and enhancement of ourenvironment. Minimizing the amount of solid wastegenerated and recycling those components that arerecyclable is the responsibility of every individual working or living on Bolling. As good stewards of the environment all Bolling employees and family members are encouraged to participate 100 percent in the base recycling program. For more information on establishing or refining yourrecycling efforts, contact the base environmental office at (202) 767-4539 or 767-1162.

Education Services Center- Center for Adult and Continuing Education

The Education Services Centers are located in Bldg. 11 on Bolling AFB and in Room 1A934 in the Pentagon. It provides members of the 11th Wing and their families opportunities to achieve their individual educational goals. Both Service Centers provide educational and vocational counseling and other support services which may also be accessed from the Air Force Virtual Education Center Bolling and Pentagon websites and through the outreach education programs. Counselors and specialists are available to assist with commissioning programs and degree planning. Education Centers are the contact point fordistance learning courses and professional militaryeducation courses such as Squadron Officer School,Air Command & Staff College, Air War College andSenior Noncommissioned Officer Academy. DLversions include correspondence, internet, CD, video and seminar. Testing services available on a regular basis at both Centers include The Defense Activity for Non-Traditional Education Services, certification exams,PME end-of-course exams and proctoring for collegedistance learning exams. Learning Labs are available to help customers sharpen their knowledge and buildtheir skills in many areas to better prepare forcollege courses, DANTES exams and⁄or careeradvancement.

Testing services are available on a regular basis atboth Centers include the Defense Activity for Non-Traditional Education Services (DANTES), certification exams, PME end-of-course exams and proctoring forcollege distance learning exams. The National Testing Center (NTC), located in Bldg. 11, Room 107, provides electronic CLEP and DANTES subject exams with on-site scoring at no-cost to military members. The NTC tests Tuesday-Friday at 9 and 11 a.m. and 2 p.m.,— walk-in only.

Military personnel may access their own personaleducation record using AFVEC located on the Air Force Portal to review goals, degree status, and must applyfor tuition assistance using their personal AFVECaccount. Information on Veterans Administrationeducation benefits and federal grants or loans isavailable through AFVEC or may be reviewed with a counselor in one of the Education Centers. Co-located in the Bolling Center are Webster University, University ofMaryland-University College (UMUC) and Central Texas College (CTC) administrative offices and the UMUCNational Testing Center. These colleges and universities offer classes at Bolling AFB Monday through Saturday,as well as a full schedule of DL courses⁄programs.Commanders are encouraged to use theseresources to bring all educational services into theirorganizations.

Airman and Family Readiness Center

The 11th Wing Airman and Family Readiness Center has two locations; one on Bolling AFB at 118 BrookleyAvenue in Building 13, and the other at the Pentagon in Room 1E288.

The A&FRC provides a broad spectrum of servicesdesigned not only to assist newcomers, but to support service members and their families throughout their tour of duty in the National Capital Region. The staff plays a vital role in the military family life cycle, helping both base leadership and military families enhance the quality of Air Force life and support the Air Force mission.

Members who are relocating to the National Capital Region are encouraged to access the Military Installations database online at www.militaryinstallations.dod.mil for information about all of the DoD installations in the area; to include Bolling AFB, AF Pentagon, Andrews AFB,Ft Myer, Ft Belvoir, Ft Meade, Ft Detrick, Naval District Washington and Quantico MCS.

Relocation Assistance:

The A&FRC has a variety of maps, brochures, and tour⁄sightseeing travel-type books on the local areaavailable for your use. Computers and several licensed software programs provide opportunities for you to search for employment, check out housing and school options, and explore the demographics of localneighborhoods.

The family services loan locker, located in Bldg. 502 next to the A&FRC, has a variety of household items available for families to use who are moving into or out of the area. The Airman’s Attic—just next door—offers donated household goods to service members in grades E-4 and below.

Through their Child Care for PCS program, the Air Force Aid Society pays for up to 20 hours of childcare (per child) for families with PCS orders. This service is provided by family childcare providers on Bolling AFB and can be used within 60 days of arrival or departure. Obtain your eligibility certificate from the A&FRC.

Representatives from the local Women, Infantsand Children (WIC) office are available at the FamilyServices office, Bldg. 502, on Fridays to provide serviceson nutrition education and food vouchers to eligiblefamilies.

Personal and Family Readiness

This program is designed to assist military members (single or married) and their families before, during and after a separation due to deployment, TDY, remote tour or mobilization. Contact is essential when the member is notified of an assignment that will geographically separate the member from the family for thirty or more days. The A&FRC is the link to a variety of services offered through the Hearts Apart program, as well as other base and local agencies. The A&FRC staff will provide the member (and their family) with a readiness briefingtailored to fit their needs.

Personal Financial Management

The Airman and Family Readiness Center (A&FRC)Personal Financial Management Program (PFMP) provides information, education and personal financial counseling to personnel and their families in the National CapitalRegion. A&FRC staff assists customers on a wide range of financial matters: basic budgeting, credit management, saving and investing, retirement planning, accessing and improve credit scores, understanding their military pay and entitlements, moving off base, CSB⁄Redux decisions and much more. Financial education is also incorporated into the First Term Airman’s Center, Bundles for Babies, transition classes, local PMEs, and pre-deploymentbriefings. A variety of PFMP presentations are also offered to organizations on an ‘‘as requested” basis.

Transition Assistance

The transition assistance program provides assistance and guidance to separating and retiring service members as they learn the skills necessary to find a new career in today’s competitive job market. A&FRC offer a variety of career enhancement seminars as well as career andpersonality assessments. Service members areencouraged to make contact with the A&FRC up to two years before they retire (one year for separations) toobtain their pre-separation briefing.

Career Assistance Advisor

The 11th Wing Career Assistance Advisor’s office was established to advise officers and airmen in the National Capital Region on enlisted retention, activities and programs.

CAAs conduct interviews to determine individual career intent and provide information to positively influenceretention or transfer to Air Reserve Component, provide information and guidance on career decisions andmonitor mandatory pay and benefits programs to ensure eligibles are briefed at appropriate intervals. Through briefings at commander’s calls or one-on-one meetings, we counsel enlisted personnel on reenlistment opportunities and benefits and advise separating airmen on Air ForceReserve and Guard program benefits and opportunities. We develop and distribute publicity programs to airmencontemplating career decisions that promote continued Air Force service. The CAAs also have functional oversight of wing level professional development⁄enhancementprograms along with the First Term Airmen Center.

Training Offices

The training offices are located on Bolling, Bldg.11 or Pentagon, Room 5E1035. They provide members of the 11th Wing opportunities to receive guidance and instructions on all matters related to enlisted training regardless of the functional area. These offices are the commandauthority and advisor on military training and enlisted skill level upgrade requirements. They provide a monthlystatus of training brief to commanders and supervisors, that identifies personnel ‘‘in training” assigned to the 11th Wing and serves as the Office of PrimaryResponsibility for 7-level school quota management, all Career Development Course issues, such as ordering CDCs, processing CDC extensions, and coordinating end of course examinations. In addition, they manage theadministration of the Air Force Training Course, insuring that the records of all members who complete the course are updated in Military Personnel Data System. Training office personnel conduct quarterly training manager meetings to insure members meet all of the requirements needed to provide accurate and timely training related services to trainees, trainers, and supervisors and alsoconduct staff assistance visits to all assigned.

Library

The base library has more than 30,000 books, books-on-tape, videos, DVDs, magazines and periodicals. Library computers provide access to numerous periodicals, newspapers, business and social-issue databases, electronic books and practice college tests. Internet connectivity is also available at the library. Other equipment available includes photocopiers, faxing service, a microfiche reader⁄printer, and wireless service. The library staff offers library orientations, children’s programs, test-proctor service, reference assistance and much more. Anyone with a valid government ID card may register for a library card.

Air Force Aid Society

The ‘‘official Air Force charity” provides assistance to Air Force families in three different ways. First, AFAS canprovide emergency financial assistance to active andretired Air Force personnel and their families. Second, the society provides funds to pay for several communityenhancement programs. And third, AFAS providesassistance with education costs for Air Force familymembers. The AFAS operates through the Airman and Family Readiness Center. Interest-free loans and grantsrequests are evaluated on a case-by-case basis and areapproved based on need. Loans up to $3,500 can beapproved within the center. The childcare for PCS program provides up to 20 hours of free childcare per child for families who are PCSing either in or out of the 11th Wing. The Gen. Henry H. Arnold Education Grant provides $2,000 for dependent children of active duty, retired or deceased members on a competitive basis. Loans for spouses interested in vocational training are available.

An Air Force Aid Society Falcon Loan is also available to Air Force members. The Falcon Loan is a loan of $500 or less that can be used for emergency needs such as basic living expenses (rent, utilities, and food), car repairs,emergency travel or other approved needs. Applying for a Falcon Loan is as easy as 1-2-3:

1. Download the application off the AFAS website at www.afas.org

2. Get your ID card and current LES

3. Go to your Airman & Family Readiness Center

Banking Services

There are two financial institution offices located on Bolling AFB. Pentagon Federal Credit Union is locatedbetween the base exchange and the base youth center. The credit union offers share-draft accounts, individualretirement accounts, loans and other financial services. Bank of America operates inside the commissary and also provides full banking services. There are eight automatic teller machines on Bolling. The ATMs are located at Pentagon Federal Credit Union, outside the base exchange, inside the BX, outside the commissary, inside the commissary, in the base shoppette and in the lobby of Bldg. 5681, which has entrances on Castle and Luke Avenues.

Legal Assistance and Claims

The legal office provides legal advice and assistance for powers of attorney, notary services, wills, taxes, consumer affairs, landlord-tenant issues, adoptions, personalfinances and domestic relations. The legal office is located in Bldg. P-20.

All personal property claims are filed on-line andClaims filing instructions can be located at https:⁄⁄claims.jag.af.mil. For immediate information please contact our office at (202) 767-7598 or the Claims Service Center at (877) 754-1212. A claims filing kiosk, with computer and scanner is available for use in the legal office.

Commissary

Bolling boasts one of the Defense Commissary Agency’s most modern facilities, offering a completeselection of meat, dairy products, produce, frozen foods, fresh seafood, deli and fresh bakery items. Theaward-winning commissary also includes hot foods and in-store banking. Bank of America, located inside the commissary, is open Monday through Saturday.

The commissary is open all federal holidays except Thanksgiving, Christmas and New Years Day. The hours for the holidays are regular hours for that day of the week – Monday,Tuesday, Wednesday and Friday, 9:30 a.m.-7 p.m.; Thursday, 9:30 a.m.-8 p.m.; Saturday, 8 a.m.-5 p.m.; Sunday, 10 a.m.-5 p.m.

The commissary is also open for early bird shopping (20 items or less) weekdays from 7:30-9:30 a.m. For moreinformation, visit www.commissaries.com on the Internet.

Area Defense Counsel

Legal advice and assistance for Air Force membersrelating to adverse military justice matters are available from the Area Defense Counsel office, located on thesecond floor of Bldg. 4 on Brookley Avenue. For moreinformation or an appointment, call (202) 404-6580. No walk-ins, please.

Shopping on Bolling

The base exchange mall concessions include a barbershop, florist, nutrition shop, optical shop, car rental, wireless telephone shop, watch & jewelry repairs, beauty shop, nail salon, and laundry⁄dry cleaning⁄alterations shop. The BX has 48,000 square feet of shopping space with one-stop shopping for the family including outdoor needs.

The Army and Air Force Exchange Service’s military clothing sales store operates within the base exchange. There is a 24-hour laundromat located in Building 523. Building 1311 houses the combined AutoPride⁄ Shoppette stores featuring a state-of-the-art car care center, a gas station, a shoppette, a Class 6 store, a video rental shop and a Dunkin’ Donuts all under one roof. For more information, logon to www.aafes.com.