Fort Detrick

Army Community Service (ACS) provides servicemembers, retirees, and family members with a centralized source of information, guidance, and assistance in solving personal problems. Many services are located in the Community Support Center, 1520 Freedman Dr., Room 124. Army Community Service is open Monday through Friday from 7:30 a.m. to 5 p.m., and may be reached by calling 301-619-2197. The following services are available:

Army Emergency Relief (AER) assists service members, retirees and family members who are experiencing emergency financial situations. The office works with military relief agencies and the American Red Cross to assist military personnel and their family members associated with Fort Detrick. The office is located in the Community Support Center, 1520 Freedman Dr., Rooms 121 and 122, and can be reached at 301-619-3456/3455.

The Financial Readiness Program offers a wide range of services including the Food Voucher Program, financial planning classes, and individual financial counseling. ACS does not accept the actual donations as we do not have enough space for the storage of the items. The office is located in the Community Support Center, 1520 Freedman Dr., Rooms 121 and 122, and can be reached at 301-619-3456/3455.

Employment Readiness and Transition Program provides comprehensive and coordinated employment and transition services to enhance and plan careers that are compatible with the mobile military lifestyle. Services are available to spouses, service members, civilian personnel, and family members. Services include: Army spouse employment partnership, career counseling, assessments, computer resources, job information and referral, job search workshops, resumes, class, executive career and transition seminar, spouse career development workshops, English Speakers of Other Languages class, employer forums, and federal job application training. Information on employment, education, and training opportunities as well as individual assistance with resume writing, job interviews, and transition planning is available in our Employment Resource Center.

Hours are Monday through Friday from 8 a.m. to 5 p.m. For more information or to register for the programs, access the Fort Detrick website at www.detrick.army.mil and check under "Services," or call 301-619-2208/6636.

The Exceptional Family Member Program (EFMP) assists family members who have various disabilities and ensures they receive the necessary services to meet their basic needs. An exceptional family member is any family member of an active duty or retired Soldier, Army National Guard, or Army Reservist activated beyond 30 days, regardless of age, who has a disability or chronic illness which limits daily functioning or requires special ongoing counseling, training, education, therapy, or treatment, including the need for prescription medications. The program has a limited library of books, booklets, pamphlets, and audio and video tapes available for loan. The program now offers a manual wheelchair from the ACS lending closet that can be borrowed for up to 30 days. The program is mandatory for those family members of active duty military that meet the criteria for enrollment. The EFMP manager can attend Individual Education Plan meetings for enrolled client, to assist with advocacy. The program offers a monthly support group and respite care. Call 301-619-3385 for more information.

The Family Advocacy Program is located at 1520 Freedman Dr. in the Community Support Center. The program is responsible for the prevention, intervention, and treatment of families affected by child and spouse abuse. Prevention services include the "First Steps Program" (services for new parents), individual and classroom parenting education, monthly parent support group, weekly play groups, anger management groups, couples communication classes, stress management classes, respite care, and a lending library. Treatment & intervention services include victim advocacy, safety planning, individual, marital, group, and family counseling. For more information about services, call 301-619-2408. To report acts of abuse, call the Provost Marshal's office 301-619-7114.

The Household Items Exchange Program offers a referral service connecting military families or individuals needing household supplies to someone willing to donate them to a good cause. ACS does not accept the actual donations as we do not have enough space for the storage of the items. For more information call 301-619-3456.

The Food Voucher Program provides temporary emergency food assistance to needy military service members, retirees, and family members. This program supplements and sometimes replaces assistance for Army Emergency Relief. Vouchers can be spent at the Fort Detrick Commissary to purchase food and other items.

The ACS Outreach Program enhances readiness and retention by helping Soldiers and families develop a stronger sense of self-reliance and belonging in the military community. Outreach targets those families who have the greatest level of need, but are least likely to seek out and take advantage of services until they have reached a state of crisis. Outreach focuses on three main areas: education and prevention, direct services, and organizing support networks to encourage self-help and cultivate a sense of ownership within the military community.

The Army Family Action Plan (AFAP) Program is a grassroots program allowing members from every sector of the military to have a voice in raising concerns to the leadership. Some issues are dealt with at the local level while others are forwarded to higher commands for resolution. The issues are input from the people of the Army to Army leadership. It is a process that lets Soldiers and families say what is working and what is not - AND what they think will fix it.

The ACS Mobilization and Deployment program prepares service members and their families for deployment which is an essential component of readiness. As the Army deploys units more frequently, families must be prepared to deal with the stress and family decisions during mobilization, deployment, and reunions. Family Readiness Groups (FRGs) are organized to provide mutual support for a unit's family members. The FRG forms the third component of the Army's family support system during deployment. It operates during periods of normal operations, as well, in close coordination with the affiliated unit and, if convenient, with ACS or the Reserve Component Family Program Coordinator's Office. The FRG also serves as an important source of inspiration, training, and support to empower Army families to increase and enhance their self-reliance. The ACS Operation Happy Holidays (OHH) Program is designed to help families during the holiday season by soliciting support from units and organizations to sponsor an OHH family and accepting responsibility for raising money to purchase food, clothing, or gifts. Fundraising efforts may consist of food sales, car washes, or soliciting donations directly from individuals. OHH will only accept and distribute "new" clothing and gift items to families. Please contact your local charity to donate used clothing, books, and toys.

Army Family Team Building (AFTB) iis an official Army training program. AFTB helps to develop ready families and ready Soldiers and contributes to unit and mission readiness. AFTB helps members of the Army family understandthe Army environment and lifestyle and provides them with information, knowledge, and skills vital to the readiness of the force.

The Army Volunteer Corps (AVC) provides placement opportunities for volunteers based on interest and agency needs. AVC also assists volunteer organizations with recruitment, training, and guidance for volunteer recognition. Volunteers support the mission in a variety of capacities such as: office assistants, FRG leaders, special events, and many more. Volunteers are required to be registered with the AVC office. Please call 301-619-3171 for more information.

The Relocation Readiness and Information, Referral and Follow-up Program supports service members, civilians, and their families who are relocating. The program provides counseling for guiding and planning the member's next move. The following services are available: In⁄Out-processing, Permanent Change of Station Briefing, Sponsorship Briefings, Welcome Packets, Homebuyers Workshops, Waiting Family Support Group, "Operation Pillowcase," "Welcome to the USA," Reentry Workshops, English Speakers of Other Languages class, Real Estate Course, and the most current information from our Standard Installation Topic Exchange Service (SITES) Booklets. The Information Referral and Follow-up Program provides materials, resources, and information for Fort Detrick, Frederick, Washington, Franklin, and Adams counties. Call 301-619-6364 for more information.

The Lending Closet located in the Community Support Center, 1520 Freedman Dr., provides basic housekeeping items for temporary loan to incoming and outgoing families. Items are borrowed on a first-come, first-served basis. Call 301-619-6364 for more information.

Army Ideas for Excellence

The Army Ideas for Excellence Program encourages civilian and military personnel to take an active part in improving all aspects of Fort Detrick's operations.

It recognizes and rewards individuals for suggestions and ideas when implementation enhances employees' safety and morale or contributes to the efficiency, economy or improvement of installation management.

The program is an important aid to the development of better organizations and can be an effective tool in gaining cost savings and achieving improvement objectives.

Call 301-619-7641 for more information.

Auto Service Center

The Auto Service Center is located at 1431 Sultan Dr. Many standard services, such as oil and filter changes, are offered Monday through Friday from 9 a.m. to 4:30 p.m. Appointments must be made for services. To schedule an appointment, please call 301-619-2266/2379.

Barber Shop

The barber shop specializes in military haircuts as well as other styles. It also offers mustache trims and style cuts. No appointment is necessary.

Located at 1405 Porter St., the hours of operation are Monday and Thursday from 9 a.m. to 7 p.m.; Tuesday, Wednesday and Friday from 9 a.m. to 5 p.m.; Saturday from9 a.m. to 4 p.m.; closed Sunday. For more information, call 301-619-2345.

Better Opportunities for Single Service Members

Better Opportunities for Single Servicemembers (BOSS) supports overall quality of life issues for single and unaccompanied service members. It supports the chain of command by identifying well-being issues and provides recommendations for improvement and an opportunity for single servicemembers to participate in community service and recreational programs.

The Fort Detrick BOSS Council is made up of unit representatives who meet weekly. Meetings are open to all single service members. For more information call the BOSS office at 301-619-3436 or the BOSS Morale, Welfare, and Recreation Advisor at 301-619-3237.

Car Wash

Located at 1431 Sultan St. next to the Auto Craft Shop, a two-bay coin-operated car wash, vacuum, and vending machines are available 24-hours-a-day, seven-days-a-week. The facility has heated floors to allow them to be used during inclement weather. The charge is $1.75 for four minutes, and a bill changer is available. For more information, call 301-619-2759.

Chapel

The Chaplain Activities Office has a comprehensive religious program and invites the post community to become a part of it. Join the worship, engage in religious education, enjoy fellowship and serve the community. For more information see Page 24.

Child Development Center

The nationally accredited Child Development Center (CDC) is located at 1776 Ditto Ave., next to the Chapel.

The CDC accepts children six weeks old through kindergarten. Active duty military, Department of Defense (DoD) civilians, and DoD contractors are eligible sponsors for this program. Non DoD employees and contractors are welcome at a higher rate scale when space is available.

The CDC enhances the social, emotional, creative, cognitive, and physical development of children. The teachers have developed an atmosphere of comfort and learning to make children's time away from home happy and secure.

Programs at the CDC include full-day care for infants, toddlers, and preschoolers as well as a before and after school program for kindergarten students. A part-day preschool program for children, three-to-five-years old, is also available for children who are not enrolled in a kindergarten program.

Please call a central enrollment representative at 301-619-7100 for more information.

Family Child Care Program

The Family Child Care Office is located in the CYS Welcome Center, 924 Doughten Dr. The program is an in-home alternative to center-based care and accepts children ages six-weeks-to-12-years old. Child and Youth Services personnel certify individual providers and their homes. The Family Child Care Program offers a family atmosphere with a limited number of children. Active duty military, DoD civilians, and DoD contract employees assigned to Fort Detrick are eligible sponsors for the program. For more information about Family Child Care, call 301-619-3406 or 301-619-7100 for enrollment.

Civilian Human Resource Office

The Civilian Human Resource Office is located at 810 Schreider St., Suite 106. The office provides civilian personnel services to managers, supervisors, employees and individuals seeking employment. These services include the full range of personnel management functions, including recruitment, management-employee relations, and labor relations.

The office is open Monday through Friday from 8 a.m. to 4:30 p.m., and can be reached by telephone at 301-619-2247. Job postings are listed on the Web sites: http://cpol.army.mil or www.usajobs.com.

Customer Service

Customer satisfaction is a priority at Fort Detrick. To meet this need a customer service program was established with individuals representing all areas of U.S. Army Garrison in Directorate of Installation Services, 301-619-2454; Morale, Welfare, and Recreation, 301-619-3261; Staff Judge Advocate, 301-619-2221; Directorate of Information Management, 301-619-7291; Directorate of Community Support Programs, 301-619-2854; Safety, Environment and Integrated Planning, 301-619-3123; Security, Plans, and Operations, 301-619-8547; Directorate of Emergency Services, 301-619-4564; Chaplain Activities Office, 301-619-7371; Public Affairs Office, 301-619-3324.

Customer satisfaction is one of the major criteria elements that contributed to Fort Detrick being honored as an Army Community of Excellence. To meet this need, the post established a Customer Care Team.

The team, headed by the Installation Customer Service Coordinator, works side by side with you, the customer, until you are completely satisfied.

The Customer Care Team has been created to:

-Receive your comments, suggestions, and praises as well as resolve any areas of concern at the point of service using our current resources. We will provide continuous follow-up until you are completely satisfied with the results.

-Make certain that all customers are aware of avenues to contact our Customer Service Program. There are a number of ways to let your voice be heard. The new Interactive Customer Evaluation (ICE) system allows you to communicate directly with all service providers on the installation by submitting an on-line comment card. There are also hard copy comment cards and comment card boxes for our customers in all service areas. Customers are free to call our customer service representatives for any customer service concerns, and a dedicated 1-800 number has been created for your convenience.

- Conduct one-on-one Customer Outreach Meetings, Newcomers Briefings, Town Hall Meetings, and focus-group meetings to gain assurance that you are receiving the services and quality of goods you need now, and in thefuture.

The primary benefit derived from the Customer Care Team is that you have one point of contact that will take care of all your needs. Requests are followed through to satisfactory conclusion and follow-up is regular and consistent.

During the regularly scheduled Customer Outreach Meetings new requirements, tailored services and concerns are revealed, enhancing customer relations.

For more information contact the Fort Detrick Customer Service Coordinator & ICE Site Manager at 1-800-256-7621 or http://ice.disa.mil.

Defense Commissary Agency

The Fort Detrick Commissary is a full-service commissary carrying more than 6,000 items for your shopping pleasure. Located at 1520-A Freedman Dr., the commissary offers a full selection of meat items cut daily to ensure freshness. It carries a large selection of fresh fruits and vegetables comparable to any in the area.

Special orders are encouraged from all departments. Meat and produce not normally stocked may be special ordered. This requires at least 24-hours advance notice. It includes products like extra thick-cut steaks, produce baskets, and party trays.

The commissary has checkout stands that handle credit cards, debit cards, food stamps and Women, Infant and Children, or WIC, transactions.

The commissary also provides best value items, indicated by special signs throughout the store featuring national products at lower prices.

The commissary is easily accessible by anyone with special needs.

The staff at the Fort Detrick Commissary looks forward to making your shopping experience the best ever. Hours of operation are Tuesday and Thursday 10 a.m. to 7 p.m., Wednesday and Friday 10 a.m. to 6 p.m., Saturday 9 a.m. to 5 p.m., and closed Sunday and Monday. The best shopping hours are from 1 to 3 p.m. Tuesday through Friday. A new commissary is scheduled to be constructed and open for business in 2007. The commissary can be reached by telephone at 301-619-2990.

Dental Clinic

The U.S. Army Dental Clinic, in the Barquist Army Health Care Facility, located at 1434 Porter St., provides care for active duty military personnel. It is a satellite clinic of Carlisle Barracks Dental Clinic Command. Any active duty service member with a dental emergency should report to the clinic during sick call, Monday through Friday at 7:30 a.m.

Clinic hours are Monday through Friday from 7:30 a.m. to 4:30 p.m. To make appointments, call 301-619-7675.

After duty hours dental care (severe emergency) for active duty may be obtained by reporting to Frederick Memorial Hospital, 400 West 7th Street, Frederick, Md. Alternate military facilities are located at Walter Reed Army Medical Center, Washington, D.C.

Financial Services

COMSTAR Federal Credit Union has two branch locations available to serve all military, civilian and contracted employees on Fort Detrick. Services include savings and checking accounts, ATM/debt cards, all types of loans including mortgages and credit cards, online banking and electronic bill pay. The COMSTAR office on post is located at 1520 Freedman Dr. in the Community Support Center. Hours of operation are Monday through Friday from 8:30 a.m. to 4 p.m. There is also and ATM located in the vestibule of this building that is available 24 hours a day for deposits and withdrawals. The second location is in building 549 next to the NCI Cafe and hours of operation are also 8:30 a.m. to 4 p.m. The ATM at this location is a cash dispenser only and is available to all as long as the building is open and can be accessed at any time by those with after-hour badges. The third ATM is located in the PX and is available anytime the PX is open.

BB&T has an ATM on post in the PX parking lot at 1405 Porter Street.

H Eateries H

National Cancer Institute CafÈ

The NCI Cafe, located at 549 Beasley Dr., offers a dining experience that is more than just good food. Its friendly, helpful people provide family-style cuisine at affordable prices. Daily service offers American-style breakfast and lunch services of a variety of selections, including a large salad bar, "veggie burgers," and daily vegetarian entrees. Catering services are available for special events, including specially crafted cakes and fruit plates. The cafe opens for breakfast Monday through Friday from 7 to 10 a.m., and lunch from 11 a.m. to 2 p.m. For daily lunch specials and soup of the day, call 301-846-6699. For more information, call 301-846-1750.

Cafe Too!

Cafe Too! is located in the Community Support Center at 1520 Freedman Dr., and offers a breakfast, lunch, and snack dining experience. Cafe Too! offers daily specials and is open Monday through Friday from 7:30 a.m. to 1 p.m. Call 301-619-6277 for more information.

Sports Funatic

The SportsFunatic is located in the Community Activities Center, 718 Porter St. Its menu includes pizza, various grilled and fried items as well as veggie burgers and salads. Sports Funatic is open for social gatherings, recreation, and catering. Food is served Monday through Friday from 11 a.m. to 1:30 p.m. Additional food service hours are as follows: Lunch is offered Monday through Friday from 11 a.m. to 1:30 p.m. Evening services run Tuesday through Wednesday, 4 to 8 p.m., Thursday, 4 to 9 p.m., Friday, 11 a.m. to 11 p.m., Saturday, 4 to 10 p.m., and Sunday, 1 to 6 p.m. Kitchen services close 30-minutes prior to closing time. Look for daily specials.Call 301-619-2823 for more information.

Bowling Center

The Fort Detrick Bowling Center, 915 Sultan St., offers grilled items and sandwiches during the hours of operation. Hours are: Monday through Thursday from 2:30 to 9 p.m., Saturday from 1 to 10 p.m., and Sunday from 1 to 6 p.m. For more information, call 301-619-2816.

Dining Facility

The Dining Facility, located at 1430 Veterans Dr., adjacent to the Randall Street parking lot, serves a la carte meals daily to officers and enlisted members of all services. DoD Civilians and Contractors are permitted to use the facility as well. During Holiday meals, such as Thanksgiving and Christmas, family members, and guests are allowed to eat at the facility with reservations.

The facility's hours are as follows:

Breakfast

Monday through Friday 6:30 to 8 a.m.

Weekends and Holidays 8:30 to 10 a.m.

Lunch

Monday through Friday 11:30 a.m. to 1 p.m.

Weekends and Holidays noon to 1 p.m.

Dinner

Monday through Friday 4:30 to 6:30 p.m.

Weekends and Holidays 4 to 5 p.m.

Please note, a new dining facility will be opening on post with the same hours listed above sometime in 2006. For more information call 301-619-2274.

Training and Education

The Detrick Center for Training and Education Excellence, located in the Community Support Center, 1520 Freedman Dr., Suite 200, serves as a one-stop center for the training and education needs of the Fort Detrick community. The most advanced learning techniques and computer-assisted programs are featured among its many resources.

Services include:

Educational Counseling & Army personnel testing, College Level Examination Program (CLEP) and Defense Activity for Nontraditional Education Support (DANTES) examinations. The college admissions examinations (ACT and SAT) are also available. The graduate admissions examinations (GRE and GMAT) are not administered through Army Education Centers; however, eligible personnel are reimbursed by DANTES. Excelsior College Examinations, formerly Regents College Examinations, are also available as are selected certification examinations. Functional Academic Skills Training is available, which is individualized instruction through classroom and Internet-based learning for military personnel to improve reading and math skills.

Training Sources - The DCTEE offers assistance in locating training opportunities for military and civilians, groupor individualized instruction, on or off post. TuitionAssistance Information is available about Army Tuition Assistance and civilian scholarships, grants, etc. The DCTEE facilities include an Advanced Technology Center, a Learning Resource Center, the Post Library, training classrooms, a computer-training center, and common task training sites.

The DCTEE/Learning Center is open Monday, Tuesday and Thursday from 7:30 a.m. to 8 p.m.; Wednesday from 10 a.m. to 8 p.m.; Friday from 7:30 a.m. to 5 p.m., and Saturday 9 a.m. to 1 p.m. For more information call 301-619-2854

Equal Employment Opportunity Office

The Equal Employment Opportunity Office assists the commands of the U.S. Army Medical Research and Materiel Command, U.S. Army Garrison, Fort Detrick organizations, and the Raven Rock Mountain Complex in their commitment to equal employment opportunity through implementation of strong equal employment opportunity and affirmative employment programs without regard to race, religion, color, sex, national origin, age, or physical or mental handicap.

This policy mandates equal employment opportunity for all persons and prohibits discrimination in all aspects of personnel, policies, practices, and operations and in all working conditions and relationships with employees and applicants for employment.

The office is responsible for processing discrimination complaints, managing the Special Emphasis Programs Committee, which includes the Federal Women's Program, the Black Employment Program, Asian American,Pacific Islander Employment Program, American Indian, Alaska Native Employment Program, Hispanic Employment Program, and the Individuals with Disabilities Program. It provides Prevention of Sexual Harassment, Equal Employment Opportunity, Complaints Processing, No Fear Act, Special Emphasis Program Manager and Consideration of Others training.

The EEO office is located at 1520 Freedman Dr., Room 209, and is open Monday through Friday from 8 a.m. to 4:30 p.m. The office can be reached by calling 301-619-2224.

Equal Opportunity Office

The Equal Opportunity Office's primary mission is to provide enhanced human relations and organizational effectiveness through the leadership in the command at all levels. The mission focuses on four major areas: increased cultural awareness, education, prevention, and compliance. It provides assistance to commanders, service members, and their family members in both on- and off-post facilities and establishments.

Some of the services provided include: comprehensive cultural awareness and human relations education and training guidance; advice on matters seen as possible acts of discrimination; formal and informal complaint handling and resolution; coordination of ethnic observances; staff assistance and assessment visits; and collection and analysis of demographic data and conduction of focus groups, such as Consideration of Others sessions.

The Fort Detrick community is serviced by equal opportunity offices located at 1520 Freedman Dr. and 1435 Porter St. Each office is managed by an Equal Opportunity Advisor who is responsible for the management and control of the program. Personnel requiring assistance may contact the following Equal Opportunity Advisor offices at U.S. Army Medical Research and Materiel Command, 301-619-2738; U.S. Army Garrison, 301-619-2626; and 21st U.S. Signal Brigade, 301-619-6106.

Gas Station

A six-pump service station is operated by the Army and Air Force Exchange Service, providing unleaded, regular and super octane gasoline. Items needed for car maintenance are available for purchase. Tires and batteries are available by special order. Pay-at-the-pump credit card readers have been installed for customer convenience.

Located at 1405 Porter St., its hours of operation are Monday through Friday from 7 a.m. to 7 p.m.; Saturday and Sunday from 10 a.m. to 5 p.m. The gas station can be reached at 301-662-2262.

Health Services

The Barquist Army Health Care Facility is located at 1434 Porter St. It is a 26,000 square foot state of the art medical and dental facility, named in honor of Colonel Richard F. Barquist. The clinic is open Monday through Friday, 7:30 a.m. to 4:30 p.m.

Active duty military sick call is provided Monday through Friday and is scheduled by an appointment system. Soldiers requiring a same-day sick call appointment can call the clinic at 301-619-7175 from 7 to 7:30 a.m. to schedule an appointment. Most sick call appointments will be between 7:30 and 8 a.m., but appointments are available later in the morning and in the afternoon as well. When calling in for a "sick call" appointment, soldiers should select "option 2" on the phone tree to speak directly with a medic at the nurse's station. Alternatively, a soldier may walk in to the clinic between 7 and 7:30 a.m. to schedule the appointment. Service members must come in duty uniform with a DD Form 689 (Sick Call Slip), have their ID card, and have an acute medical need. Sick Call Slips must be signed by an E-6 or above.

Appointments at the clinic are available to Tricare Prime patients enrolled at the clinic. To schedule or cancel an appointment call 301-619-7175, press Option #1.

To reach other departments at the Clinic call 301-619-7175 and listen to the available options. For general Tricare information like enrollment information and claims assistance, call 1-877-TRICARE (1-877-874-2273). Tricare assistance may also be obtained by visiting the Tricare Service Center at the Clinic which is open from 7:30 a.m. to 4:30 p.m. Please note that when the Barquist Health Care Clinic is closed, the Tricare Service Center will also be closed.

The clinic provides primary medical care to Tricare Prime patients to include: family practice, well baby care, immunizations, lab, pharmacy, x-ray services, and well woman care. Barquist also provides occupational health, physical therapy and substance abuse counseling. Additional specialty services are available on a limited basis; such as, behavioral health counseling, travel medicine, dermatology, rehab and routine obstetrical care. Part of your obstetrical care will be performed at National Naval Medical Center in Bethesda. A full range of specialty care services is available at National Naval Medical Center and Walter Reed Army Medical Center.

The Immunization Clinic is open from 8 to 11 a.m. and 1 to 3 p.m. A written order from a healthcare provider is required for immunizations. The clinic does not administer allergy shots.

The pharmacy is open from Monday through Friday, 8 a.m. to 4 p.m., to include the lunch hour. Refills should be called in to 1-800-248-6337. Some drugs may not be available as the Pharmacy has a limited formulary. Prescriptions are written for one specific person. When filling prescriptions, it is necessary to bring the military identification card for that particular patient.

Barquist is closed the third Friday of each month from 1 to 4:30 p.m. for staff training.

The clinic conducts a wellness program for TRICARE Prime patients enrolled to its facility. After attending the wellness program, patients are given "The Medicine Cabinet Card," which provides patrons the opportunity to get certain over-the-counter medicines from the pharmacy. For more information, or to register for the class, call 301-619-6917.

Emergency services are not available at Barquist. If you have an emergency, call 911 or go to the nearest emergency room. Urgent care is available at the immediate care center on Oak Street in Frederick and on South Main Street in Mt. Airy and requires a referral from your primary care manager.

Medical care is not available at the clinic after duty hours, weekends, or holidays. However, medical emergency care is available at Frederick Memorial Hospital, located at West 7th Street, approximately one mile from the Fort Detrick Visitors Gate. Emergency care is also available at other hospitals within the area.

Prime patients, including active duty, must have an authorization to obtain any specialty care from the civilian network, including obstetrical care. For information on referrals for specialty care, call 301-619-3402. Emergency care does not require an authorization.

After duty hours patients who need to talk to a health care provider about a non-emergency concern, may call 301-677-8741. You will be connected to the provider who is on-call.

Army Substance Abuse Program

The Army Substance Abuse Program (ASAP) is a comprehensive substance abuse prevention, education, and treatment program. Military, retirees, civilian employees, and their family members are eligible for prevention services. Prevention and education services include biochemical testing and education classes for military and civilian employees. The Employee Assistance Coordinator (EAPC) assists civilian employees and their families with short-term counseling and referral services for substance abuse and other mental health issues. The ASAP and EAPC programs are located in the Community Support Center, 1520 Freedman Dr. For more information, call 301-619-2120.

Active duty military members who are in need of a screening, assessment, or substance abuse treatment may contact the Substance Abuse Rehabilitation Clinic located in the Barquist Army Health Care Facility, 1434 Porter St. For more information call 301-619-2043.

Inspector General

The Inspector General (IG) determines the state of economy, efficiency, discipline, morale, and readiness of units throughout the installation. The full service IG office provides the installation commander and other commanders and directors with a continuous objective assessment of the operational, administrative, and logistical effectiveness of the command.

The IG's office reviews complaints and offers assistance to all service members, family members, civilians, Reservists, retirees, and private citizens. Complaint procedures are established to render assistance, report injustices affecting individuals, and eliminate fraud, waste, abuse, or other conditions detrimental to the military's efficiency or reputation.

The IG office is located at 1520 Freedman Dr., Suite 210A. Hours are Monday through Friday from 7 a.m. to 4:30 p.m. For more information call 301-619-2349/2995/9966.

Internal Review and Audit Compliance

The Internal Review and Audit Compliance Office provides the installation commander and garrison commander with an internal review capability. Reviews relate to projects of vital interest to the command that are identifiable with present or future problems impacting the mission.

The office also serves as the command liaison during audits performed by external audit organizations: the U.S. Army Audit Agency, the Department of Defense Inspector General, and the U.S. General Accountability Office.

The office is located in Headquarters Building, 810 Schreider Street, Suite 208. Hours are Monday through Friday from 7:45 a.m. to 4:30 p.m. The office can be reached by calling 301-619-7287.

Installation Safety Management Office

The Installation Safety Management Office (ISMO) establishes guidelines and procedures to ensure a safe and healthy work and living environment free from recognized hazards that are likely to cause death or serious physical harm. The ISMO has established installation-wide programs⁄processes and provide oversight to assist Commanders, managers, and supervisors in carrying out their responsibility to protect personnel, equipment, and facilities under their command/directorate. The US Army Garrison is committed to raising Fort Detrick's safety performance expectations and standards and has adopted the Occupational Safety and Health Administration (OSHA), Voluntary Protection Program (VPP) criteria as a continuous process improvement tool.

The numerous programs and actions include inspections and surveys throughout the installation covering a wide range of industrial operations to Family Child Care Provider home inspections. Some of the work related programs include; hazard communication, respiratory protection, confined space entry, radiation protection, and development and maintenance of an installation abatement log to track identified hazards. The ISMO train Fort Detrick personnel in supervisor/collateral duty safety, safe child care for providers, HAZCOM, motorcycle safety, and accident reporting procedures to name a few. ISMO advise and assist in accident and hazard reporting in addition to analysis through safety committee meetings, group training, and one-on-one sessions conducted upon request.

Our concern for safety extends beyond the work place and into recreational participation such as bow hunting, swimming, and many other activities & facilities located on Fort Detrick and to those who utilize these. The ISMO is assisting Fort Detrick as the installation works to establish a safety culture built on accountability, commitment, and employee involvement. As a member of the Fort Detrick community, you play a vital role in managing risks. Working together we can establish Fort Detrick as an example of Excellence in Safety and Health.

Laundry

The post laundry and dry cleaner, located at 1405 Porter St., cleans, presses and alters clothing items. Normal turnaround time for most articles is three days, although the shop offers one-day service for an additional 20 percent. It also offers a tailoring service and sews military patches on uniforms.

Hours of operation are Monday through Friday from 9 a.m. to 6 p.m. and Saturday from 9 a.m. to 3 p.m. It is closed for lunch Monday though Friday from 1:30 to 2 p.m. For more information, call 301-694-3237.

Legal Assistance

The Office of the Staff Judge Advocate, located at 521 Fraim St., advises the personnel of the U.S. Army Medical Research and Materiel Command, U.S. Army Garrison, and Fort Detrick tenant activities on official military matters and represents the Army in hearings and court proceedings. The legal office also provides individual legal services to active duty military members, military retirees, and their families. Members of the Reserve and National Guard may receive individual legal services on issues pertaining to their preparation for deployment.

The Legal Assistance Office, 301-619-2065 or DSN 343-2065, reviews and drafts legal documents and counsels individuals on a variety of topics, to include estate planning (wills, powers of attorney, and advanced medical directives); land-lord-tenant problems; income tax; consumer affairs; family law (divorce, paternity, custody and adoption); and military personnel and administrative issues. However, legal assistance attorneys do not appear in court or provide business advice.

Power-of-attorney preparation and notary public services are available on a walk-in basis. To expedite the process, call ahead with the information for the power of attorney. Clients should call to make sure a notary is available, 301-619-2065.

Tax assistance is also available for eligible clients from January through April. Call 301-619-0528 to make an appointment.

The Claims Office, 301-619-2643 or DSN 343-2643, takes claims for household goods, personal property and privately owned vehicles. No appointment is necessary. Attorneys are not available to represent claimants in these cases.

The Fort Meade USA Trial Defense Services office located in Room 101, Wing A, Building 2257 (Snowden Hall) on Huber Road at Fort Meade, Md., provides attorneys to service members who are facing judicial or nonjudicial proceedings under the Uniformed Code of Military Justice. These attorneys also advise Soldiers pending adverse administrative actions. Call for an appointment at 301-677-9218/9822 or DSN 622-9218/9822.

Handouts of common legal problems are located on our website at www.detrick.army.mil/detrick/usag/.sps/.sja/assistance.cfm.

Hours of operation are Monday through Friday from 7:30 a.m. to 4:30 p.m., except on Thursdays when Legal Assistance is open from 1 to 4:30 p.m.

Mail & Post Locator

The Mail Distribution Center and Post Locator is located at 243 Beasley Dr. The center is open Monday through Friday from 7 a.m. to 5 p.m.

The Frederick Branch, U.S. Postal Service, serves Fort Detrick. Incoming mail is delivered to the Mail and Distribution Center daily where it is sorted and distributed to the various offices and headquarters on post.

Unaccompanied enlisted personnel personal mail is distributed through mailboxes at the barracks. Official mail is dispatched to the U.S. Postal Service at 3 p.m. daily.

For more information or for locator services, call 301-619-2233.

Occupational Health

Occupational Health is a service of the Barquist Army Health Care Facility and is responsible for pre-placement, periodic, episodic and termination assessments. Pre-placement evaluations are based on workplace hazards and physical requirements identified by the supervisor, safety and industrial hygiene. Scheduled periodic medical surveillance is based on the continued exposure potential with the identified hazards. The frequency and content of the evaluation is established by regulation or medical judgment. Episodic encounters are unscheduled and occur when there is an actual or potential injury & illness to be assessed, treated, case managed or reported for record. Termination assessments may be necessary for some medical surveillance programs. Occupational Health is also the designated facility for monitoring the medical aspects of the Personnel Reliability Programs for surety programs based out of Ft. Detrick and surrounding areas. Except in an emergency, employees should report to the Barquist Army Health Care Facility for initial evaluation and treatment. After reporting, civilians can choose treatment from a community physician.

Occupational Health is located at 1434 Porter St. and is open Monday through Friday, 7:30 a.m. to 4:30 p.m. The telephone number is 301-619-2043.

AAFES Post Exchange

The Army and Air Force Exchange Service Post Exchange, 1405 Porter St., is a medium-sized store containing the Military Clothing Sales and Class VI (alcohol) stores.

The store also stocks convenience food items, small appliances, greeting cards, and a limited selection of civilian clothing. Items not found in the store can be ordered from area post exchanges or through the Exchange catalog. A Best Buy program is available to customers.

The store accepts major credit cards and offers check-cashing services to military, retirees, and family members.

The Post Exchange Shoppette's hours of operation are Monday through Friday, 7 a.m.-7 p.m., Saturday and Sunday, 10 a.m.-5 p.m. and is closed on holidays.

Public Affairs Office

The Public Affairs Office is located at 810 Schreider St., Suite 213. Specialists provide communications services to all organizations and activities at Fort Detrick. It is the principal staff office responsible for media liaison, community relations, command information (including the installation newspaper), marketing initiatives, the Fort Detrick and U.S. Army Medical Research and Materiel Command Home Page, and special events. Through these programs, accurate and up-to-date information is provided to all interested audiences, both on and off post.

The Fort Detrick Public Affairs Office maintains a Speaker's Bureau consisting of local military and civilian speakers. The key products of this program are furthering the understanding of Fort Detrick's missions and promoting goodwill between Fort Detrick and the local civilian communities. Call 301-619-2018 for more information.

The Fort Detrick Standard is the official post newspaper. It is a biweekly civilian-enterprise publication and provides information to all post organizations, as well as announcing local activities, events and entertainment. In addition to staff reports, information is provided by installation organizations and through letters to the editor and commentaries. Other items of interest are encouraged and appreciated. Appropriate articles for publication may be submitted to the editor at any time. Call 301-619-3324/7549 for more information.

Recycling

For the convenience of our customers, there are several recycling collection points on Fort Detrick, and materials may be dropped off at the recycling center as well.

The Fort Detrick Recycling Center is located at 393 Beasley Dr. The center accepts all paper, plastic, glass, textiles and metals and the hours of operation are between 7 a.m. and 3 p.m.

The collection trailers are located at the entrance to the Community Support Center at 1520 Freedman Dr., inside the Old Farm Gate, and at the Nallin Farm Pond Pavilions. With the exception of cardboard, recyclable materials are collected from all offices and buildings on post. Please check with your building recycling coordinator to find the collection schedule for your area.

All cardboard should be flattened and placed in the easily located cardboard dumpsters & look for the green or tan boxes close to your building that say "Cardboard Only."

To ensure continued success for the recycling program, the income received from the sale of recyclables supports the recycling operation.

For more information on how you can participate, call the Solid Waste Management office at 301-619-2323/2551.

School Age Service Program

This nationally accredited School Age Service (SAS) Program is located at 949 Sultan Dr. The SAS provides care for children Grades 1 through 5 from 6 a.m. to 6 p.m., Monday-Friday. Programs at SAS include before- and after-school, school holidays, and hourly care. During the summer months, the SAS program becomes a full-scale summer day camp program.

Fees are based on total family income. Two flexible payment programs are available.

The SAS Program for children Grades 1-5 offers the following options daily:

-U.S. Department of Agriculture food program.

-Age appropriate group activities (sports, educational and recreational programs, arts and crafts, life skills, Youth Technology Lab).

-Open recreation in age-appropriate settings, both indoors and outdoors.

-A ratio not greater than 15 children to one adult during all activities;

-Field trips.

Registration packets are available at Central Enrollment, CYS Welcome Center, 924 Doughten Dr. Call 301-619-7100 for more information.

Membership fees are $18 annual registration fee per person, $40 per family.

Strough Auditorium

Strough Auditorium, located at 611 Porter St., is used for ceremonies and special post presentations. The auditorium seats 233 people and can be reserved by calling 301-619-7554 or by filling out a request form on the Fort Detrick home page (www.detrick.army.mil), click on DCSP, DCTEE and then classroom reservations on the left side of the page.

Thrift Shop

The Thrift Shop is located in Building S-10 off Porter Street. A variety of formerly owned clothing and household items, taken on consignment from military and civilian employees, may be purchased at low prices.

The money collected is returned to the community through donations to scouting organizations, Army Community Services, and other organizations on post. Volunteers are needed to keep the shop operating.

The Thrift Shop is open Tuesday, Wednesday, and Friday from 10 a.m. to 3 p.m. Consignments are taken Tuesday, Wednesday, and Friday from 10 a.m. to 3 p.m. and donations are always accepted. A donation bin is located on the side of the building and is available 24-hours-a-day. Call 301-619-2289 for more information.

Travel & Official

Carlson Wagonlit Travel provides a full-service travel office for official travel arrangements, including air, car, hotel and Amtrak reservations. They are located at Aberdeen Proving Ground. The toll-free number to make travel arrangements with Carlson Wagonlit Office at Aberdeen Proving Ground Travel is 1-800-296-3074. The fax number is 410-273-1181.

Passports

The Personal Property and Travel Services, processes passports for official travel and is located at 1520 Freedman Dr., Room 203A. Detail information can be found on the Fort Detrick homepage under the "index of Services" and then go to Passport Office. For appointment or information, call 301-619-2211.

This office does not process tourist passports. Tourist passports are handled at your local Post Office.

Veterinary

The Veterinary Treatment Facility is located at 660 Schertz St. and may be reached by traveling down Porter Street past the Strough Auditorium, turning right on Schertz Street and traveling to the end of that street. The facility is on the right.

Veterinary personnel from Forest Glen, Walter Reed Army Medical Center, visit Fort Detrick monthly. Appointments are required and can be made by calling 301-295-7643.

A food inspection office, located in the commissary, is also provided by Veterinary Services.

Visual Information Services

The Visual Information section, located at 1531 Freedman Dr, (next to the Commissary and Community Support Center), provides standard and digital photography, audio/visual services and equipment, graphic design, desktop publishing as well as official and passport photos. Official photos are scheduled by appointment only. Requests for these services require a properly prepared DA Form 3903-R, available in the Visual Information section or on Form Flow in the computer network. For more information, contact 301-619-7597.

Youth Development Program

The program partners with Boys and Girls Clubs of America, 4-H, Army Community Service, and other installation Morale, Welfare and Recreation programs. Activities provide opportunities for community service, workforce preparation, youth sponsorship, and leadership development for youth in grades 1-12.

A Middle School & Teen Center for youth in grades 6-12 gives middle school⁄teens a space to call their own away from younger children. Opportunities available include summer camps, council meetings, sponsorship program, volunteer opportunities, and a Youth Technology Lab.

A sports and fitness program is available to youth in grades 1-12. Programs are age appropriate and are offered on a seasonal basis. Individual sports offered are golf, tennis, and Tae Kwon Do. Team sports include baseball, soccer, and basketball. We offer instructional sport programs for ages 2-6, such as Bitty-Basketball, Soccer, and T-ball.

Adventure sports, such as canoe trips, rock climbing, hiking, mountain biking, and other high adventure activities, are offered. Seasonal and annual special events scheduled include holiday programs, lock-ins, and fashion and talent shows. To find out more about these programs, stop by the Sky Dome, 949 Sultan Dr., or call 301-619-2901. To register for a Sky Dome membership, contact the Central Enrollment Office at 301-619-7100.

Child and Youth Services Liaison, Education and Outreach Services

The Child and Youth Services Liaison, Education and Outreach Services Office is located in the CYS Welcome Center at 924 Doughten Drive. This program is committed to promoting communication and partnerships between Fort Detrick Child and Youth Services, local schools, and local youth agencies. The program's basic function is to assist military and DoD families during their transition period to their new duty station and give support during assignment to this installation.

The program forms close partnerships with the schools through communication with the administration, providing seminars on the military lifestyle to school staff, and providing volunteers through the Adopt-A-School program. Parent and youth education opportunities are made available on topics ranging from child development to the college search and financial aid process.

The program supports units and families in additional ways such as, Short Term Alternative Child Care Sites, Baby Sitter Certification courses, MWR partnerships, Mobile Recreation, and training for Volunteer Child Care in Unit Settings. Call 301-619-3247 for more information.

Installation Hotlines

The installation commander is interested in your comments and suggestions regarding Fort Detrick's facilities and programs. Call the "nstallation Care Hotline," at 301-619-CARE (2273), and leave a message.

The installation also has a "Near Miss Hotline"; at 301-619-3164.

If there is a problem, every attempt will be made to forward your request to the appropriate personnel for correction within one business day.

Interactive Customer Evaluation

The ICE (Interactive Customer Evaluation) is a web-based customer feedback system that allows customers to give direct and immediate feedback to Service Providers about their products and services. The purpose of ICE is to improve internal customer service - an opportunity for you to voice "what you like" or "what you dislike" and how you want it changed. ICE provides fresh and fast information flow between installation management and customers. With the click of a mouse, ICE send's a customer's comment, suggestion, compliment, or complaint, to the appropriate Service Provider. To access ICE, all that's needed is an Internet browser. An ICE comment card can be sent from any computer, at any time, and any place. We want to know what's on your mind. By rating our products and services, you can help us maintain the degree of excellence you expect. 1-800-256-7621

CHAPEL SERVICES

Worship Services

Roman Catholic Mass

Saturday 5:30 p.m.& SundaY 9:15 a.m.

General Protestant Worship

Sunday 10:55 a.m.

Religious Education

General Protestant Sunday School

Sunday 9:30 a.m.

Confraternity of Christian Doctrine, or CCD

Sunday 10:45 a.m.

Bible Study and Prayer Time

Catholic Women of the Chapel

1st Tuesday 6 p.m.

Lunchtime Bible Study

Wednesday 11:30 a.m.-12:30 p.m.

Women's Bible Study

Wednesday 7 p.m.

Thursday 9:30 a.m.-11:30 a.m.

Home Bible studies and home marriage builder programs are available. Call for time and place.

Family and Military Focused

Post Prayer Breakfast

3rd Wednesday 7 a.m.

Community Supper-Quarterly

3rd Thursday 5:30-7 p.m.

Men's Prayer Breakfast

2nd Saturday 7 a.m.

Programs During the Week

General Protestant Choir & Praise & Worship

Thursday 6:30 p.m.

Catholic's Choir

Wednesday 7-9 p.m.

Stop by anytime at the Chaplain Activities Office at 1776 Ditto Avenue, next to the Child Development Center, or call 301-619-7371.